What is the best approach when a confused resident resists care?

When a confused resident resists care, the most effective approach is to avoid pushing the resident for care. This strategy prioritizes the emotional and psychological comfort of the resident, which is crucial in situations of confusion or distress. Pushing the resident may escalate their anxiety or agitation, making it more difficult to provide the necessary care later.

Taking a step back allows the caregiver to assess the situation more thoroughly and perhaps wait for a more opportune time to approach the resident. This method respects the resident's autonomy and can foster a more trusting relationship, which may lead to a willingness to receive care in the future.

While providing explanations, pointing out reasons, or contacting family members can have their merits in certain circumstances, these approaches may not be as effective when dealing with a resident who is confused and resistant. Engaging in a gentle and understanding manner is typically more beneficial than insisting on care that the resident is not ready to accept.