When faced with a conflict with a coworker, what step should be taken first?

In a workplace environment, particularly in settings such as healthcare or education, addressing conflicts with coworkers requires careful consideration. Consulting a supervisor as the first step allows for a structured approach to resolving the situation. The supervisor can provide objective insight, recommend strategies for communication, and mediate if necessary. This step fosters a more collaborative and less confrontational atmosphere, which can lead to a more effective resolution. Moreover, it helps ensure that the conflict is handled according to organizational policies and procedures, minimizing the risk of escalation and promoting a supportive workplace culture.

The other options, while they might seem like proactive approaches, can lead to increased tension or misunderstandings. Addressing the conflict directly without guidance might escalate emotions rather than foster resolution. Asking a resident to make a decision places an undue burden on an outside party who may not be equipped to handle such matters. Reporting a coworker creates a more severe situation and can damage professional relationships, often being seen as a last resort rather than a first response. Thus, seeking supervisory advice is a wise initial step.